Privacy Policy

Welcome to Krypton Technologies's Privacy Policy. This document outlines how we collect, use, and protect your personal information when you interact with our website and services.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all visitors, users, and customers of Krypton's premium merchandise.

We collect the following types of information to provide and improve our services:

• Contact Information: Name, email address, and phone number provided when placing orders or contacting us.
• Order Information: Product preferences, sizes, quantities, and purchase history.
• Payment Information: Payment method details processed securely through third-party payment processors. We do not store complete credit card information.
• Usage Data: Website navigation patterns, time spent on pages, and device information to improve user experience.

We use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including size selection and delivery coordination.
• Communication: To send order confirmations, shipping updates, and respond to your inquiries.
• Service Improvement: To analyze usage patterns and enhance our website and customer experience.
• Security: To detect and prevent fraudulent activities and protect our services.
• Legal Compliance: To comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your personal information is only shared in the following limited circumstances:

• Service Providers: Trusted third-party companies who assist us in operating our website, conducting business, or servicing customers (e.g., payment processors, shipping services). These providers have access to your information only to perform specific tasks on our behalf.
• Legal Requirements: When required by law, court order, or to protect our rights, property, or safety.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business, your information may be transferred.

All third parties are contractually obligated to protect your personal information and are prohibited from using it for any other purpose.

We implement appropriate security measures to protect your personal information:

• Encryption: We use industry-standard encryption for data transmission and storage.
• Secure Payments: All payment transactions are processed through secure, PCI-compliant payment gateways.
• Access Controls: Access to your personal information is restricted to authorized personnel only.
• Regular Audits: We conduct regular security reviews and updates to maintain data protection.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Order Records: Order information is retained for a minimum of 5 years for accounting and legal purposes.
• Communication: Email communications are retained for 2 years from the date of the last interaction.
• Usage Data: Website analytics data is aggregated and anonymized after 13 months.

When your information is no longer needed, we securely delete or anonymize it in accordance with applicable laws.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and operational requirements.
• Opt-out: Opt out of marketing communications at any time.
• Complaint: Lodge a complaint with a supervisory authority if you believe our data processing violates applicable laws.

To exercise these rights, please contact us at the email address provided below.

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors use our website.
• Preference Cookies: Remember your settings and preferences.

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date.

Material changes will be notified through prominent notices on our website or via email for registered users.

We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: contact@persuratan.elyasasmad.com

Office Address: Krypton Technologies, Kulliyyah of Information Technology, International Islamic University Malaysia, Jalan Sg. Pusu, 53100 Gombak, Kuala Lumpur, Malaysia

We will respond to your inquiries within 14 business days.